Frequently Asked Questions

Mozon is not just a software  — it’s an integrated system designed to help you manage all aspects of your business from one place.
It’s built to be flexible, customizable, and adaptable to your company’s size and industry.
You’ll find smart tools in Mozon that help you stay organized, analyze data, and make faster, more accurate decisions.

Mozon is available as a cloud-based system that you can access from anywhere, or as an on-premise system installed on your private servers.
We give you the freedom to choose what suits you best — and we support both options.

We provide a comprehensive suite of business management systems, including:

• Accounting System
• Enterprise Resource Planning (ERP)
• HR and Payroll Management (HRMS)
• Invoicing System (Invoicing)
• Procurement and Distribution Management (Cash VAN and Distribution)
• Operations Management (Sales, Procurement, Warehouse Management)
• Education and School Management
• Contracting Management
• Real estate Leasing
• Business Intelligence Dashboards

Mozon is designed to support a wide range of sectors, including:

• Commercial
• Industrial
• Educational
• Service
  The system has been successfully implemented in small, medium, and large companies across Jordan, Saudi Arabia, UAE, Egypt, Qatar, Iraq, and Oman.

We are proud to serve over 1,500 organizations across the Middle East — a testament to the strong trust businesses have in our solutions.
Our client base includes leading SMEs, government entities, and prominent commercial and educational institutions.
You can browse our clients on the Our Clients page.

Not at all — migration to Mozon is safe and seamless.
We understand that most businesses already use existing systems, so we offer a well-planned migration process that includes:

• Importing your current data (customers, vendors, chart of accounts, account balances, accounting entries, invoices, employee files, student and family data, fixed assets list)
• Configuring the system to match your business processes
• Ensuring no data is lost during the transition
  Once migrated, you’ll enjoy a unified system that replaces scattered tools and saves you time and effort.

Mozon provides the ability to integrate with other systems by providing various API interfaces. The system supports integration and automatic and direct connection with all Online Payment Gateways.

Yes, Mozon fully supports both Arabic and English.
Each user can choose their preferred language for the interface, reports, notifications, and settings — making it ideal for multilingual teams.

Yes, Mozon is designed to comply with regulations in several countries, including:

• Jordan (Social Security, Income Tax, National E-Invoicing)
• Saudi Arabia (VAT, E-Invoicing, Wage Protection)
• Egypt (Social Insurance, Payroll Tax, Withholding Tax, E-Invoice & E-Receipt)
• UAE and other GCC countries
  We continuously update the system to ensure full compliance with regulatory changes.

Yes, Mozon supports electronic invoicing according to the technical requirements of ZATCA (Zakat, Tax and Customs Authority) for both phases 1 and 2.
This includes generating XML invoices, digitally signing them, and exporting them in a compliant format.
We also monitor updates from ZATCA to ensure the system is ready for any future direct integrations.

Yes, Mozon supports integration with the National E-Invoicing System in Jordan.
We provide functionality to generate e-invoices with QR codes, digital signatures, and export them in the approved format to comply with Income and Sales Tax Department regulations.

Absolutely.
We use the latest security technologies to protect your data, including:

• Data encryption during transfer and storage
• Advanced permission management to control access
• Activity logs to monitor all actions
• Secure hosting in trusted data centers
  Whether you choose the cloud or on-premise version, your data remains fully under your control.

Yes, you can.
We offer a free trial version so you can explore the system yourself, along with a live demo session with one of our consultants.
Our goal is to help you see how Mozon can benefit your company — before making a decision.

We follow a flexible and transparent pricing model.
The cost depends on the number of users and the services you select.
There are no hidden fees — everything is clearly explained before you sign the contract, ensuring full transparency.

We offer two flexible options to match your needs:

• Annual Subscription: Yearly payment that includes ongoing updates
• Perpetual License: One-time payment for on-premise installation, with optional annual maintenance contracts
  Our team will help you choose the best option based on your company size and operational preferences.

Yes, we provide full support from day one.
We’ve built a dedicated Customer Success Team to support you every step of the way, including:

• Hands-on training for your team
• Assisting with setup and implementation
• Ensuring the system is working as intended
• Quick technical support via phone, WhatsApp, or ticketing system
• A detailed user manual
• A library of training videos to help you learn every part of the system
  We don’t just build products — we ensure your success.

Absolutely.
Mozon is highly flexible and customizable — from reports and templates to modules and features.
If you need special features or integrations, our team can develop them to fit your requirements.

It’s easy to get started:

• Start your free trial, or
• Book a demo session
  One of our consultants will contact you and guide you step by step until your full launch.